Mediclase - Warrenty

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Warrenty

Mediclase Ltd. (“Mediclase”) Terms and Conditions of Sale and Limited Warrenty

Mediclase warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of delivery, to the extent and subject to the terms hereof.

The sole remedy provided under such warranty shall be the replacement or repair, at the sole option of Mediclase, of any equipment which Mediclase judges to be defective (“Defective Equipment”) provided:

(1) the equipment has not been abused, has been subjected to normal use and service and used for its intended purpose; and
(2) the defect is not due to any damage or problem occurring after the original date of shipment to the Purchaser; and
(3) the equipment has not been altered, modified or in any way tampered with by persons other than Mediclase authorized employed service personnel; and
(4) the Purchaser has returned the alleged defective product to Mediclase Ltd. immediately upon discovery of the alleged defect, shipment prepaid with a copy of the invoice to: Customer Service, Mediclase Ltd. 19 Hacharoshet St. P.O Box 4239 Raanana 43663, Israel

Before any equipment is returned to Mediclase for repair or replacement, a Returned Material Authorization (RMA) number must be obtained as further specified below. Mediclase will pay return non-expedited shipping expenses for the repaired equipment provided the equipment is found by Mediclase to be Defective Equipment and is within the limits of the warranty. Otherwise, the buyer is liable for all handling, shipping, costs of repair or replacement and related costs. In the event the equipment is found by Mediclase to be Defective Equipment and is within the limits of the warranty, after such equipment has been repaired or replaced, Mediclase will reinstate the remainder of the warranty period for the repaired or replaced equipment.

The warranty does not cover any damage, problems or defects resulting from accidents, alteration, failure to follow instructions, misuse, fire, flood, and acts of God. In such case or if repairs or modifications are attempted or made by any persons other than Mediclase's authorized employed service personnel, Mediclase shall be released from all obligations under this warranty.

Mediclase shall have no liability or responsibility to the Purchaser or any third party whatsoever beyond the repair or replacement of Defective Equipment which is within the limits of this warranty. For the avoidance of any doubt, Mediclase shall not be liable for any damages, punitive or otherwise, personal injury, death, economic loss, interruption of service, loss of business or anticipatory profits or any loss caused or alleged to be caused directly or indirectly by Defective Equipment or any Mediclase Products, and/or resulting from the use or operation thereof, or the negligence of Mediclase’s personnel or any party, whatsoever, including, but not limited to, any indirect, incidental, consequential, special or exemplary damages such as loss of profits, or loss of business opportunity, even if such damages are foreseeable and whether or not Mediclase has been advised of the possibility thereof, and whether a claim is made or brought by Purchaser or any third party.

It is the responsibility of the Purchaser to determine the suitability and compatibility of each Mediclase Product for the intended use. Mediclase’s aggregate liability hereunder or under any sale, transaction, contract or otherwise, shall not exceed the purchase price of the specific product shipped and against which a claim is made. In no event shall the liability of Mediclase hereunder, including for breach of warranty, and/or arising in the connection with any Mediclase Products and/or Defective Equipment, regardless of the type of claim, exceed the amounts paid by the Purchaser to Mediclase for the equipment involved.

This warranty is in lieu of all other warranties, expressed or implied, of any kind to any person, including, without limitation, any implied warranties of merchantability or fitness for a particular purpose or non-infringement. No representative or person is authorized to represent or assume for Mediclase any liability with respect to the sale of Mediclase Products.

For repairs outside of warranty service or after the warranty period, charges will be in accordance with Mediclase’s prevailing authorized repair prices. Product maintenance agreements and other customer assistance arrangements may be available for Mediclase Products and should be raised with your Mediclase sales representative.

In the event of a discontinuation in the manufacture and/or sale of any Mediclase Product, the term of the warranty stated herein shall be reduced to such period which shall be the lesser of (i) two (2) years from the date of such discontinuation, and (ii) two (2) years from the original date of shipment.

Returned Merchandise Authorization Policy

Any and all returned goods shall be governed by Mediclase’s Return Merchandise Authorization Policy as follows: (1) any and all defective merchandise must be covered by a Return Merchandise Authorization Number (“RMA Number”) to be obtained from Mediclase’s Customer Service department prior to the return of the merchandise; (2) any merchandise received by Mediclase without an RMA Number clearly visible on the external portion of the packaging shall be refused and returned to the Purchaser at the Purchaser’s own risk and expense; (3) such request for an RMA Number from Mediclase shall include the original invoice number of Mediclase, the date of the original purchase order placed by Purchaser, and a detailed description of the alleged defect. Mediclase shall, upon receipt of the defective merchandise, evaluate such defect and in Mediclase’s own discretion, shall assess whether the product in question is covered by warranty. If the product is found not to be covered by warranty, Mediclase shall obtain Purchaser’s prior authorization of charges and expenses, either verbally or in writing, before repair work shall commence.

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